About Us
Quality Sewer and Plumbing in Chicago
Our History
Established in 2002, Rooter Flush Sewer and Plumbing has been a family-owned and operated business since 2002. We provide excellent customer service and are available to help 24 hours a day for any emergencies. Formerly Roto-Flush Sewer and Plumbing, we changed our name after a complaint by Roto-Rooter.
From Omar Soto, the owner and operator of Rooter Flush Sewer and Plumbing:
“I was inspired to start my own business in 2002 because I saw the need for a plumbing and sewer company to serve the Chicago community honestly and efficiently.”
Our Specialties
We specialize in sewer, drain, grease trap and plumbing services. We provide professional grease trap management for restaurants and food service businesses. We are available 24 hours a day for any emergency. With over 20 years of experience servicing the Chicago area, we know how to solve any sewer, drain, or grease trap problem. All staff speak English and Spanish.
Our Process
We charge a flat fee and provide free estimates based on years of experience. Before starting work, we provide professional advice and the best and safest options. We respect your feedback and answer questions in detail. You will receive our honest assessment of the work needed and nothing more. We provide prompt, clear communication with updates about work progress or additional costs. Our team welcomes your suggestions and are willing to make adjustments as required. The owner is involved in every project.
The Qualities We Strive For
- Maintainng relations with customers and the community
- Following up promptly
- Hiring carefully for character, personality, and technical skill
- Increased local knowledge and relationships with our neighbors
- Providing what is essential to our customers
- Hiring quality people for the highest quality service possible
- Listening
- Treating our customers and properties with respect
- Standing by our work and ensure satisfaction after completing the project
- Providing clear, accurated and honest upfront agreements
- Investing in ongoing training and latest equipment
- Continuously improving
- Emphasizing workplace safety
For best price and quality service, call us anytime!